Obnoxious and Walk Ins

13th March (Friday) - Joining into my new workplace, I love the people there, of course, the paperwork are up high once more compared to last time, where procedures are always more, but that's the fun part. Procedures, not paperwork. Most hospitals are saying they want to do away paperworks and go for a paperless way, that's in...computer system. Well, it's not to say that it's not good, but come on, who likes paperworks? The whole point of nursing is doing procedures. Sometimes I think the paperworks really kill us, but on the other side, the paperworks is to protect us from legal issues, that's why documenting in black and white is super important.
If it's not the paperworks killing us, you know what else kills us? Patients. Obnoxious patients. Sorry to say, but as I mentioned many times, and if you had been keeping with the news, people don't seem to have hearts any more. People nowadays just go up to you and demand your life, not your money. And when you go out to find a parking, let me tell you, people are willing to bang each other for parking. Today I witnessed three extremely, thoughtless young men awaiting a parking. There's blank space their left, but on the right, a car is slowly going out. Since my family and I just arrived, we thought of taking that parking and leaving those three men the parking space. But you know what they did? They stubbornly refused that parking and insisted on taking that  parking instead of the one at their side. Ohhhhh, how stubborn, stubborn, stubborn fools. They were already overshot from that parking space and persisted on taking that parking space, forcing us to reverse as they take that space. What I don't get is the side parking is just a two cars down, but why do they insist on being so hard-headed on taking that space. And yet they had the nerve to look as though nothing's happened. And that little drama was witnessed by the parking guards.
Work is no picnic. No, I actually love my job, but the patients... My goodness, had I really swapped all of my kind patients for these...these people who throw money in our faces and demand us to serve them NOW??? Forget about saying that you're busy, forget that you're short on staff, once they come, they often go, "I'm paying you money, so get someone to serve me NOW." I know customers are always right, but can't they be understanding? I seriously doubt they ever heard of the word karma. It took all of my patience just to be polite and keep my cool on. The one thing that often gets me pissed was wrong diagnosis, another is wrong referral. According to my dad, people tends to think STONE means UROLOGY, not knowing that it's a stone in the gall bladder. Or when it comes to KIDNEY, it means UROLOGY, again, not knowing that UROLOGY is mainly to do with the urinary system, whereas KIDNEY is on the NEPHROLOGY side. It's not to say that the doctors can't treat people, but imagine if you are a specialist, and someone came to you complaining of minor fever. Wouldn't you start yelling? Sadly to say, people never seem to get the hint. If both parties are reluctant to communicate, we'll be getting nowhere.
Off to sleep now, tomorrow is going to busy, guaranteed.