Friday, August 8, 2014

And The Files Just Keep On Coming...

8th August (Friday) - And second day of being a clerk. I'm a little sleepy so I took a nap before I get started. Since the clerk in charge was a little late, the moment 8 o' clock came, the phones start ringing and once again, I became a parrot. And because of shortages of staff, I ended up multi-tasking. The staff nurses are busy running up and about handling their patient's care, and because there's no attendants, I have to bring the patients up and down, do admissions and discharges, scrawling at top speeds to write in various books and appointment cards, filing documents, answering phone calls and taking messages, bed makings and lifting patients to a comfortable position.
One thing I learned, never underestimate Fridays. It started off normal as usual, not too many patients, but not too little either. But by the time an or two hour passed, we had a full house. Yes, all 20 rooms, including the VIP rooms, were taken and occupied. I asked one of the staff when we were having our tea break, and she told me Fridays are always busy because one, most of them are coming for surgery. Two, tomorrow is a Saturday, henceforth, the professors get to do their cases early. Three, on Sundays, the Operating Theatres are closed; so people usually rush in to on Fridays to complete the procedures on Saturdays, so that they can rest on Sundays. When you think about it, it's like a link of chains.
Then, because I haven't learnt how to slot in last minute surgery cases for booking, the Sister took me for a round to the OT Manager, and what a shock, it's my old tutor form college who taught me GIT (which I flunked miserably til the finals when I finally scored a B.) She was really surprised to see me and I told her that I didn't expect to see her either. I failed nearly all of the interviews I went for and this one is no exception. Lady Luck must've been really been smiling upon me to grant me this job.
Overall in all, nothing much happened. It was just a busy day with tons of admissions coming in til we don't have enough rooms, nor do we have enough discharges to fulfil everybody with a room. And we don't even have enough housekeeping staffs to clean up all the rooms. Disaster. >< 

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