And Disaster Keeps Ensuing

15th August (Friday) - I used to really love Fridays. Didn't people always say T.G.I.F.? Not me. Ever since I started work, Fridays are nothing but madness. Yep, because everyone keeps coming on Fridays so they can proceed to early morning operations on the following days. Argh. Why? WHY? WHY????
After the usual clerk start up job, update the admissions and discharges with the census, then comes the discharges. Here we go, another round of discharges, one after another like yesterday. Now I have to increase my speed because these patients, the moment they hear the D word, they jump and are eager to rush to get home. Problem : They do not have the patience. If they aren't shouting at the nurses, it's the counter. I get their eagerness and all, but couldn't they just give us a break? We are really doing our best to rush their discharge but seriously, there's a limit to everything.
Remember how I yesterday joked about getting knocked by the cupboard? Me and my big mouth.I was asked to get the OT files, and because I was, um, too hardworking at preparing so many OT files, they were all piled up so high in the cupboard. Because I was too short, I didn't dare risking taking any of the file in case I end up toppling the whole thing like dominoes. Even so, I tried, and bam! I knocked my head on the cupboard. Silly me. In the end, the nurse understood my problem and helped me brought one of the higher stack of file. Note to self : Do not ever curse/ jinx yourself.
Today, there is also an admission coming in the noon. The admission counter gave me a ring and asked me whether the room is ready, so like a good little worker, I ran to check the room, including the toilet, except the sheets aren't placed and the toilet...there's something inside the toilet bowl and it reeks, plus the TV in the room is still on. I turned off the TV and hurried back to the phone to inform them. So I did, and told them that the room is not ready. The girl then said she'll call the housekeeping staff to go over. No sooner than five minutes, I received another phone call from the admission counter, not the same girl, and she practically breathed fire at me, demanding me to just get the sheets onto the bed and they'll bring the patient in. That I can do, but the toilet isn't READY!!! The staff took pity on me and got the cleaner to take care of the toilet while holding off the admission counter, who may I add, is basically demanding us to work it, and that the patient had been there for hours. Argh, if the patient come in right now with the toilet in that kind of state, we'll get another yelling, this one will be from the patient. Sigh.
After hurrying the cleaner, we hurried to the phone and called the counter, and you know what happened? The patient LEFT!!!! I can't believe this! No, I took in the patient and acknowledge his admission, but instead, he ran off back home to Klang to take his meal and get something. HOW CAN THEY LET HIM RUN OFF JUST LIKE THAT???? I even banged my head on the counter, and the staff gave a sigh and told me to cheer up. What a fiasco.